The security and practicality of cryptocurrency self-custody solutions are under scrutiny following a prominent investigator’s critique of hardware wallets. The debate, which has unfolded across platforms like Telegram and X (formerly Twitter), questions the efficacy of dedicated hardware devices compared to alternatives such as dedicated mobile phones or multi-signature setups.
Crypto investigator ZachXBT ignited the discussion by stating on his Telegram channel that hardware wallets are “complete garbage” and not advisable for storing funds or signing transactions. He suggested that a spare iPhone could serve as a more practical alternative for users handling significant amounts of cryptocurrency. ZachXBT specifically criticized Ledger, claiming that its Ledger Live software frequently undergoes updates that disrupt basic functionalities. He also listed potential issues with hardware wallets, including battery failures, mandatory upgrades, user interface changes, and bugs that can prevent multisignature transactions.
In response to ZachXBT’s assertions, other figures in the crypto space offered their perspectives. Axel Bitblaze questioned the security of using a phone as a replacement, noting it could represent a single point of failure. Bitblaze recommended a 2-of-3 multisignature setup using separate signing devices as a more robust solution. Roman Storm, who is facing a prison term after being convicted of operating an unlicensed money-transmitting business in 2025, agreed with the concept of using a mobile device but pointed out that current mobile wallets often lack support for BIP39 passphrases, a key advantage of hardware wallets for enhanced security.
Wallet manufacturers also weighed in on the debate. Trezor argued that phones, running full operating systems, present numerous potential attack vectors. In contrast, hardware wallets are designed as dedicated devices that keep private keys isolated from general computing environments. Keystone Wallet acknowledged the potential of an isolated phone but maintained that purpose-built hardware wallets are generally better suited for most users, emphasizing that phone security relies heavily on strict user discipline. Ledger, while not directly addressing ZachXBT’s claims, reiterated its security model, stating that private keys which never touch the internet cannot be phished or compromised through online means.
The discussion also touches upon the inherent risks in self-custody. An incident earlier this year saw a victim lose $282 million in Bitcoin and Litecoin from an offline device due to a social engineering scam, highlighting that even offline storage is not immune to sophisticated attacks.
The debate underscores that no single self-custody solution is universally perfect. Users must consider the trade-offs between security, usability, and the specific risks associated with each method. While hardware wallets offer a dedicated, offline environment for private keys, their usability can be hampered by updates and potential bugs. Mobile devices, if properly secured and potentially enhanced with features like BIP39 passphrase support, could offer an alternative, but they also introduce the risks associated with general-purpose operating systems. Ultimately, the choice of self-custody solution depends on an individual’s risk tolerance, technical expertise, and security priorities.
Why This Matters
The materials describe a narrow update: ZachXBT claimed hardware wallets are ‘complete garbage’ and suggested a spare iPhone could be a better alternative for signing transactions and storing funds. Ledger’s direct response to ZachXBT’s claims.
Broader Context
Source materials place the factual news in this context: The debate was sparked by ZachXBT’s claims on his Telegram channel.









